So my wonderful mobile phone tried to update its software on Friday to the long-awaited Android 4.0 ICS. It downloaded, installed, then froze. Permanently. So this morning I took it to the Bouygues Telecom shop in MĂ©rignac. Which is boarded up. "We'll be back in August !" says the cheerful notice. So I nipped into the Carphone Warehouse (in France just Phonehouse) to ask where the nearest open one was. "Why ?" they asked. I explained the problem. "Oh yes, that latest update is freezing everyone's phones. They have to send them back to Samsung. It's Bordeaux centre, BĂšgles or Bordeaux Lac." The nearest was the Lac, so I went, parked, found the shop and queued. For a long time. Eventually it was my turn. I explained the problem. "Do you have insurance ?" No, the phone is 6 months old. "If you had insurance we'd just swap it now, but as you don't we'll have to send it off to Samsung." Ok, and h...