READ the MANUAL (well, the help pages...)

You would have thought that I would have learned by now, after a decade working in computing and nearly thirty years using them, to read the manual.

I had been baffled why Pat's Gmail screen had the chat feature (MSN messenger like) while mine didn't. The answer is on the help pages - it's only available in US English at the moment.

MSN Messenger has been really helpful from time to time. I guess maybe the Gmail one will be kinda neat, too.

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