So we've got the keys to the new flat! Yay!
The guy explained the heating system to us, and made sure that we had hot water. I photographed the electric meter so I could set up the electricity contract and measured everything in sight to try and work out where our furniture will go and whether we can get it in there in the first place.
Then I tried to set up the contract on the electricity company's excellent website.
"Oh no you don't" came the harsh retort.
You can click a button to get someone to call you. They did. I explained what we were trying to do.
"OK" she said, "what's the address?"
I told her. It didn't exist.
"The mairie has just renamed the road. It used to be this."
No. It's not under that.
Eventually she found it allocated to a non-existent fictitious road that nobody can find or explain.
"We're not the first people in these flats. Others will have done the same thing."
"Oh yes!" A light bulb shone. She searched for clients at the address I had given her first and found some.
"OK, we're in business. Here's your estimated monthly payment.
Hop, there we are, all sorted!"